Customer Service
Our goal is to provide the best personalized customer service available. We pride
ourselves at having the most reachable, responsive and knowledgeable customer service
team in the industry. We are constantly looking for new ways to serve you.
We have recently added a new Remote Support feature right into our applications
or access from our website. When you have that issue arise that requires immediate
attention our support department can connect, via a secure connection, directly
to your computer and help you solve your problem instantly.
We have also developed an in-depth Ticket Tracking system on our website that allows
the user to report issues via the web. Every issue is assigned a ticket number and
can be traced throughout the life of that issue. This allows a user to check the
status of their issue and create dialog about that issue from anywhere as long as
they have access to the internet.
Remote Support
To start Remote Support now, click the link above then click the "Run" button on
each of the two windows that will appear.